Best Western Plus Liberty Lake Inn — Crowd Review
Summary
The Best Western Plus Liberty Lake Inn generally receives positive feedback from guests, maintaining an average rating of approximately 4.0 out of 5 stars across major travel platforms. Visitors frequently highlight the hotel's convenient location near Interstate 90, making it a practical choice for travelers moving through the Spokane Valley area. The complimentary hot breakfast is a recurring highlight, often described as a valuable and high-quality amenity. Families and couples appreciate the inclusion of an indoor pool and hot tub, which are frequently cited as major benefits for relaxation and entertainment. Many guests also praise the staff for being friendly and efficient, contributing to a welcoming environment. However, the property is not without criticism. A subset of reviews mentions concerns regarding the maintenance of the facility, specifically noting issues with cleanliness in rooms and hallways, as well as occasional reports of broken amenities like the hot tub. While some guests have expressed frustration with inconsistent service or unhelpful interactions with front desk personnel, the majority of feedback remains favorable, with many guests noting that the rooms are spacious and comfortable for their needs. Overall, it is viewed as a reliable, unpretentious lodging option that provides good value for the price.
What Guests Love
- ✓Complimentary hot breakfast
- ✓Indoor pool and hot tub
- ✓Friendly and helpful staff
- ✓Spacious guest rooms
- ✓Convenient interstate access
- ✓Clean and comfortable atmosphere
Common Complaints
- ✗Occasional cleanliness issues
- ✗Broken or unavailable amenities
- ✗Reports of rude staff
- ✗Dated carpets and hallways