Best Western Plus Puyallup Hotel — Crowd Review
Summary
The Best Western Plus Puyallup Hotel generally receives positive feedback from guests, maintaining a solid reputation for comfort and service. Many reviewers frequently highlight the quality of the complimentary breakfast, often describing it as delicious and a significant value-add. The staff is consistently praised for being friendly, professional, and accommodating, which contributes to a welcoming atmosphere. The hotel's location is another recurring positive theme, with guests finding it convenient for accessing local attractions and the surrounding South Hill area. While the majority of experiences are favorable, there are some mixed reports regarding the maintenance of certain facilities, specifically the indoor pool and hot tub, which some guests found unsatisfactory. Additionally, a few reviewers have noted concerns regarding noise levels and occasional maintenance issues like elevator functionality. A notable safety-related comment mentioned a warning sign at the front desk regarding car break-ins, suggesting that guests should remain vigilant with their vehicles. Despite these specific criticisms, the overall consensus remains that the hotel provides a high standard of service and comfortable accommodations, with many guests noting that the property feels well-maintained and updated.
What Guests Love
- ✓Delicious complimentary breakfast
- ✓Friendly and accommodating staff
- ✓Convenient and safe location
- ✓Clean and comfortable rooms
- ✓Pet friendly amenities
- ✓Well-maintained lobby and dining
Common Complaints
- ✗Issues with pool cleanliness
- ✗Occasional noise disturbances
- ✗Reports of car break-ins
- ✗Elevator maintenance issues