
Best Western Plus Tacoma Hotel — Crowd Review
Summary
The Best Western Plus Tacoma Hotel generally receives positive feedback from guests, with many praising its modern facilities, cleanliness, and convenient location near the Tacoma Mall and Interstate 5. Most reviewers highlight the quality of the complimentary breakfast and the comfort of the guest rooms, which are equipped with useful amenities like microwaves and refrigerators. While the majority of guests report a pleasant experience, there is a segment of mixed feedback. Some visitors have raised concerns regarding the safety of the surrounding area and noise levels from nearby traffic. Additionally, while many guests find the staff helpful, a minority of reviewers have reported negative interactions, including disputes over billing and service issues. Despite these isolated complaints, the hotel maintains a strong overall rating across major travel platforms, with many travelers viewing it as a reliable and comfortable choice for both business and leisure stays in the Tacoma area.
What Guests Love
- ✓Clean and well-maintained rooms
- ✓Complimentary hot breakfast buffet
- ✓Convenient location near I-5
- ✓Helpful and attentive staff
- ✓Modern hotel facilities
- ✓Free on-site parking
- ✓Comfortable beds
Common Complaints
- ✗Concerns regarding neighborhood safety
- ✗Noise from nearby roads
- ✗Inconsistent staff service
- ✗Disputes over billing charges
- ✗Inaccurate online room descriptions