Best Western Woodland Inn — Crowd Review
Summary
The Best Western Woodland Inn in Woodland, Washington, receives mixed reviews from guests, resulting in an average rating of approximately 3.3 out of 5 stars. Many guests appreciate the hotel's convenient location just off the I-5, which provides easy access to local restaurants and nearby attractions like the Lewis River. Positive feedback frequently highlights the complimentary hot breakfast, the pet-friendly policy, and the comfort of the beds. Several reviewers have praised the staff for being friendly and accommodating. However, the property also faces significant criticism regarding its maintenance and upkeep. Common complaints include outdated facilities, issues with the indoor pool and hot tub—such as cold water or broken jets—and concerns regarding room cleanliness, including worn towels and dirty bedskirts. Some guests have reported thin walls that allow noise to travel easily between rooms. While some visitors find the hotel to be a good value for the price, others have expressed frustration with management's response to service issues and maintenance requests. Overall, the hotel is viewed as a functional, mid-range option for travelers passing through the area, though experiences regarding the quality of the stay can be inconsistent.
What Guests Love
- ✓Convenient location near I-5
- ✓Complimentary hot breakfast
- ✓Friendly and helpful staff
- ✓Comfortable beds
- ✓Pet friendly accommodations
- ✓Indoor pool and hot tub
Common Complaints
- ✗Outdated facilities and maintenance issues
- ✗Limited or cold pool water
- ✗Issues with room cleanliness
- ✗Thin walls and noise
- ✗Inconsistent management responsiveness