
Coast Hilltop Inn — Crowd Review
Summary
The Coast Hilltop Inn in Pullman, Washington, generally receives positive feedback from guests, who frequently describe it as a comfortable and reliable choice for visitors to the area. Many reviewers highlight the exceptional friendliness and professionalism of the staff as a primary strength, often noting that the service enhances their overall experience. The rooms are consistently praised for being clean, well-maintained, and spacious, with many guests finding the beds particularly comfortable. The hotel's amenities, such as the complimentary breakfast, free airport shuttle, and pet-friendly policy, are frequently cited as significant value-adds that make travel easier. While the majority of feedback is favorable, some guests have noted that the building feels slightly dated in certain areas and that the walls can be thin, occasionally allowing for noise transfer between rooms. Despite these minor observations, the hotel is often referred to as a 'hidden gem' in Pullman, especially for those visiting the nearby Washington State University campus. Guests appreciate the balance of affordability and comfort, with many indicating they would choose to stay there again. The combination of a convenient location, helpful staff, and practical amenities like the indoor pool and hot tub contributes to its reputation as a solid, 'very good' lodging option in the Palouse region.
What Guests Love
- ✓Friendly and helpful staff
- ✓Clean and comfortable rooms
- ✓Convenient free airport shuttle
- ✓Good complimentary breakfast
- ✓Pet-friendly accommodations
- ✓Great location near WSU
- ✓Spacious room layouts
Common Complaints
- ✗Property feels slightly dated
- ✗Thin walls between rooms
- ✗Some areas show wear