Holiday Inn Express Burlington — Crowd Review
Summary
The Holiday Inn Express & Suites Burlington in Washington generally receives positive feedback from guests, maintaining an average rating of approximately 4.0 out of 5 stars across major travel platforms. Travelers frequently highlight the hotel's strategic location near Interstate 5, making it a convenient stop for those exploring the Skagit Valley or traveling through the region. Guests consistently praise the staff for being professional, friendly, and helpful. The complimentary 'Express Start' breakfast is a recurring highlight, with many visitors appreciating the variety of hot items and the signature cinnamon rolls. The rooms are generally described as clean, spacious, and comfortable, providing a reliable experience for both business and leisure travelers. While the majority of reviews are favorable, some guests have noted minor issues, such as inconsistent water temperatures in showers, occasional maintenance needs, or isolated reports of unpleasant odors. Despite these infrequent complaints, the hotel is widely regarded as a solid, well-maintained choice in the Burlington area, with many guests expressing a willingness to return.
What Guests Love
- ✓Convenient interstate access
- ✓Friendly and helpful staff
- ✓Enjoyable complimentary breakfast
- ✓Clean and comfortable rooms
- ✓Indoor pool and spa
- ✓Proximity to Skagit Valley
Common Complaints
- ✗Occasional room maintenance issues
- ✗Inconsistent shower water temperature
- ✗Occasional unpleasant room odors
- ✗Minor cleanliness concerns