Holiday Inn Express Ellensburg — Crowd Review
Summary
The Holiday Inn Express Ellensburg generally receives positive feedback from guests, maintaining a solid reputation for a comfortable stay. Reviewers frequently highlight the professional and friendly nature of the staff, often noting that they go out of their way to assist guests. The complimentary breakfast is a recurring highlight, with many guests praising the variety and quality of the food provided. The rooms are consistently described as clean and comfortable, with many visitors specifically mentioning the quality of the beds. The hotel's location is also frequently cited as a benefit, as it is conveniently situated near Central Washington University and other local attractions. Amenities such as the indoor pool and hot tub are well-regarded by families and travelers looking for relaxation. While the vast majority of reviews are favorable, there are occasional mentions of minor issues, such as personal preferences regarding pillow firmness or isolated reports concerning room maintenance. Overall, the property is viewed as a reliable and pleasant lodging option in the Ellensburg area, offering good value for travelers.
What Guests Love
- ✓Friendly and helpful staff
- ✓Clean and well-maintained rooms
- ✓Excellent breakfast selection
- ✓Comfortable beds
- ✓Convenient location
- ✓Nice indoor pool
Common Complaints
- ✗Soft pillows
- ✗Occasional cleanliness concerns
- ✗Value for money variability