Holiday Inn Express Pullman — Crowd Review
Summary
The Holiday Inn Express & Suites in Pullman, Washington, generally receives positive feedback from guests. Travelers frequently highlight the hotel's convenient location, noting its proximity to Washington State University and local attractions as a primary benefit. Guests consistently praise the staff for being friendly and helpful, contributing to a welcoming atmosphere. The rooms are often described as clean and comfortable, with specific mentions of the quality of the beds. Amenities such as the indoor pool, jacuzzi, and complimentary breakfast are also well-regarded by visitors. While the overall experience is positive, some guests have pointed out minor inconveniences, such as a lack of sufficient towel storage in bathrooms and the quality of the provided office furniture. A few reviews suggest that while the hotel is generally well-maintained, there is occasional room for improvement regarding deep-cleaning details. Overall, it remains a popular choice for those visiting the Pullman area, particularly for business travelers and families visiting the university.
What Guests Love
- ✓Convenient location near university
- ✓Clean and comfortable rooms
- ✓Friendly and helpful staff
- ✓Complimentary breakfast provided
- ✓Comfortable beds
- ✓Indoor pool and jacuzzi
Common Complaints
- ✗Limited towel bars and hooks
- ✗Poor quality office chairs
- ✗Occasional need for deeper cleaning