Holiday Inn Express Puyallup — Crowd Review
Summary
The Holiday Inn Express & Suites Puyallup generally receives positive feedback from guests, with an average rating of approximately 4.4 out of 5 stars across various platforms. Following a $3.5 million renovation completed in 2020, the property is frequently praised for its modern 'Formula Blue' design, clean facilities, and comfortable, updated bedding. Guests consistently highlight the helpfulness of the staff and the quality of the complimentary breakfast, which includes popular features like a pancake machine. The hotel's location is another major advantage, as it is situated within walking distance of the South Hill Mall and a short drive from the Washington State Fairgrounds. While the majority of reviews are favorable, some guests have noted that the indoor pool is quite small and that the Wi-Fi service can be inconsistent. Overall, travelers view the hotel as a reliable, clean, and well-managed option for both business and leisure stays in the Puyallup area.
What Guests Love
- ✓Extremely comfortable beds
- ✓Clean and modern rooms
- ✓Friendly and helpful staff
- ✓Excellent breakfast offerings
- ✓Convenient location near shopping
- ✓Daily fresh cookies provided
Common Complaints
- ✗Small indoor pool size
- ✗Inconsistent Wi-Fi performance
- ✗Limited breakfast variety