Holiday Inn Express Spokane Airport — Crowd Review
Summary
The Holiday Inn Express Spokane Airport generally receives positive feedback from guests, maintaining an average rating of approximately 8.5/10 across multiple platforms. Travelers frequently highlight the hotel's strategic location near the Spokane International Airport and the convenience of the complimentary shuttle service as primary benefits. Guests consistently praise the cleanliness of the rooms, the comfort of the beds, and the quality of the complimentary breakfast. The staff is often described as friendly and helpful, contributing to a positive overall experience for both business and leisure travelers. While the majority of reviews are favorable, some guests have noted occasional issues, such as maintenance concerns, inconsistent pool service, or frustrations regarding renovations that impacted the lobby and common areas. Despite these isolated reports, the property is widely regarded as a reliable and convenient choice for those needing proximity to the airport.
What Guests Love
- ✓Convenient airport location
- ✓Complimentary airport shuttle
- ✓Friendly and courteous staff
- ✓Clean and comfortable rooms
- ✓Good breakfast variety
- ✓Ample free parking
Common Complaints
- ✗Occasional maintenance concerns
- ✗Reports of renovation disruptions
- ✗Inconsistent pool service
- ✗Potential billing issues