Holiday Inn Express Spokane-Downtown — Crowd Review
Summary
The Holiday Inn Express Spokane-Downtown generally receives positive feedback from guests, maintaining a strong reputation for cleanliness, service, and value. Travelers frequently highlight the friendly and accommodating nature of the staff as a primary strength, often noting that the team contributes significantly to a welcoming atmosphere. The hotel's location is another recurring theme, with guests appreciating its proximity to downtown attractions, the Spokane River, and various local venues, making it a convenient choice for both business and leisure travelers. Many reviewers express satisfaction with the complimentary breakfast, describing it as a good selection of items that adds value to their stay. The rooms are consistently described as clean, comfortable, and well-maintained, with specific praise often directed at the quality of the beds. While the vast majority of guest experiences are favorable, some minor complaints occasionally surface regarding noise levels in common areas like the lobby or hallways, and occasional feedback regarding parking or specific amenity charges. Overall, the property is viewed as a reliable, high-quality lodging option in Spokane, with many guests indicating they would return or recommend the hotel to others based on their positive experiences.
What Guests Love
- ✓Friendly and accommodating staff
- ✓Clean and well-kept rooms
- ✓Convenient downtown location
- ✓Complimentary breakfast selection
- ✓Free parking availability
- ✓Comfortable beds and bedding
- ✓Good value for money
Common Complaints
- ✗Occasional lobby or hallway noise
- ✗Minor parking limitations
- ✗Paid Wi-Fi in some areas