
Holiday Inn Express Spokane-Valley — Crowd Review
Summary
The Holiday Inn Express Spokane-Valley consistently receives positive feedback from guests, maintaining a strong reputation for hospitality and comfort. Reviewers frequently highlight the exceptional service provided by the staff, often mentioning specific employees by name for their helpfulness and professionalism. The complimentary breakfast is a recurring highlight, with guests praising the variety, quality, and the attentiveness of the breakfast staff. The hotel's location is frequently cited as a major benefit, as it offers easy access to Interstate 90, the Spokane Valley Mall, and various local attractions, making it a convenient choice for both business and leisure travelers. Guests generally describe the rooms as clean, well-maintained, and comfortable, contributing to a positive sleep experience. While the vast majority of feedback is highly favorable, some guests have noted that parking can become tight during busy weekends, and there is a mention of a surcharge for self-parking. A few isolated reports of minor cleanliness issues exist, but these do not detract from the overall high satisfaction levels. The hotel is also recognized for being pet-friendly, which is a significant advantage for many travelers. Overall, the property is viewed as a reliable, welcoming, and well-managed lodging option in the Spokane Valley area.
What Guests Love
- ✓Friendly and helpful staff
- ✓Delicious and varied breakfast
- ✓Clean and comfortable rooms
- ✓Convenient location near highway
- ✓Pet friendly accommodations
- ✓Quiet atmosphere
- ✓Good value for money
Common Complaints
- ✗Limited parking on weekends
- ✗Isolated cleanliness issues
- ✗Surcharge for self-parking