Holiday Inn Express Spokane - Valley — Crowd Review
Summary
The Holiday Inn Express Spokane-Valley generally receives positive feedback from guests, maintaining a strong reputation for service and convenience. Reviewers consistently highlight the friendly and accommodating nature of the staff, often mentioning specific employees by name for their helpfulness. The complimentary breakfast is another frequently praised feature, with guests noting the variety and quality of the food provided. The hotel's location is considered highly convenient for travelers, offering easy access to local attractions, shopping, and major transit routes. While the majority of guests report a clean and comfortable stay, there are occasional reports of maintenance issues, noise disturbances from other guests, and isolated cleanliness concerns. Some guests have noted that the parking lot can become quite crowded during weekends. Amenities such as the indoor pool and hot tub are appreciated, though some guests have remarked that the pool area is on the smaller side. Overall, the property is viewed as a reliable and welcoming choice for visitors to the Spokane Valley area, with many guests expressing a willingness to return.
What Guests Love
- ✓Friendly and helpful staff
- ✓Delicious and varied breakfast
- ✓Convenient and accessible location
- ✓Clean and comfortable rooms
- ✓Indoor pool and hot tub
- ✓Complimentary parking available
Common Complaints
- ✗Occasional cleanliness issues
- ✗Tight parking on weekends
- ✗Noise from other guests
- ✗Small pool size
- ✗Some maintenance concerns