Holiday Inn Express & Suites Burlington — Crowd Review
Summary
The Holiday Inn Express & Suites in Burlington, Washington, generally receives positive feedback from guests, particularly for its strategic location near Interstate 5, which makes it a convenient stop for travelers exploring the Skagit Valley. Guests frequently highlight the cleanliness of the rooms and the friendliness of the staff as primary strengths. The hotel offers standard amenities that are well-regarded, including an indoor pool, a hot tub, a fitness center, and complimentary breakfast, which many guests find to be a helpful start to their day. While the overall experience is described as comfortable and reliable, some reviewers have noted that the property is beginning to show its age. Specific recurring complaints involve minor maintenance issues, such as difficulty adjusting shower water temperatures and some wear and tear in the bathrooms. Additionally, while the breakfast is appreciated for its convenience, some guests feel the quality is average. Despite these minor drawbacks, the hotel is often cited as one of the better lodging options in the Burlington area, offering a consistent and dependable experience for those passing through or visiting the region.
What Guests Love
- ✓Convenient interstate access
- ✓Clean and neat rooms
- ✓Friendly and helpful staff
- ✓Indoor pool and hot tub
- ✓Complimentary breakfast included
- ✓Free parking available
- ✓Good location for travelers
Common Complaints
- ✗Inconsistent shower water temperature
- ✗Signs of aging infrastructure
- ✗Breakfast quality could improve
- ✗Some bathroom maintenance issues