Holiday Inn Express & Suites Cheney — Crowd Review
Summary
The Holiday Inn Express & Suites Cheney in Cheney, Washington, consistently receives high praise from guests, maintaining a strong reputation with an average rating of approximately 9.1 out of 10 across multiple travel platforms. Guests frequently highlight the hotel's cleanliness, noting that both rooms and common areas are well-maintained. The staff is widely described as friendly, competent, and accommodating, contributing significantly to the positive guest experience. The complimentary hot breakfast is another recurring highlight, with many reviewers expressing satisfaction with the variety and quality of the food provided. The location is frequently cited as convenient, particularly for those visiting Eastern Washington University. While the vast majority of feedback is positive, some guests have noted minor drawbacks, such as noise from nearby traffic or thin walls between rooms, and occasional concerns regarding the maintenance of the pool area or older fixtures. Despite these isolated issues, the overall sentiment remains very positive, with many guests indicating they would be happy to return to the property for future stays.
What Guests Love
- ✓Clean and well-maintained rooms
- ✓Friendly and helpful staff
- ✓High quality hot breakfast
- ✓Comfortable beds and bedding
- ✓Convenient location near university
- ✓Spacious and functional rooms
Common Complaints
- ✗Occasional noise from traffic
- ✗Thin walls between rooms
- ✗Some outdated fixtures
- ✗Occasional pool cleanliness issues