Holiday Inn Express & Suites Lacey - Olympia — Crowd Review
Summary
The Holiday Inn Express & Suites Lacey - Olympia generally receives positive feedback from guests, maintaining a strong reputation for cleanliness, service, and value. Many reviewers highlight the friendly and professional staff as a standout feature, often noting that check-in processes are smooth and efficient. The complimentary breakfast is frequently praised, with guests specifically mentioning the variety and quality of the food, including the signature cinnamon rolls. The hotel's location is considered convenient for both business and leisure travelers, providing easy access to the Washington State Capitol and local universities. While the majority of experiences are positive, some guests have noted that the proximity to the highway can result in noise disturbances, and a few reviewers have suggested that certain room furniture could be more ergonomic or updated. Overall, it is regarded as a reliable and comfortable choice for travelers in the Lacey area, consistently ranking well among local lodging options.
What Guests Love
- ✓Clean and comfortable rooms
- ✓Friendly and helpful staff
- ✓Enjoyable complimentary breakfast
- ✓Convenient location near highway
- ✓Well-maintained fitness center
- ✓Indoor swimming pool access
Common Complaints
- ✗Potential for highway noise
- ✗Some furniture comfort issues
- ✗Occasional maintenance concerns