Holiday Inn Express & Suites Pasco-TriCities — Crowd Review
Summary
The Holiday Inn Express & Suites Pasco-TriCities consistently receives high praise from guests, maintaining a strong reputation for quality and service. With an average rating of approximately 4.6 out of 5 stars across major travel platforms, the property is widely regarded as an excellent choice for both business travelers and families visiting the Tri-Cities area. Guests frequently highlight the cleanliness of the facilities and the professionalism of the staff, who are often described as friendly and efficient. The hotel's amenities, particularly the complimentary hot breakfast, indoor pool, and well-equipped suites featuring kitchenettes, are major contributors to guest satisfaction. Many reviewers appreciate the hotel's proximity to the airport and local event venues, noting that it provides a quiet and restful environment despite its convenient location. While the vast majority of feedback is glowing, some guests have noted minor inconveniences, such as occasional noise disturbances from neighboring rooms, specific breakfast service hours, or minor delays in housekeeping services. Despite these small issues, the overall consensus is highly positive, with many guests expressing a strong intent to return and recommending the hotel to others for its value and comfort.
What Guests Love
- ✓Clean and well-maintained rooms
- ✓Friendly and helpful staff
- ✓Excellent complimentary hot breakfast
- ✓Convenient location near airport
- ✓Comfortable beds and pillows
- ✓Well-equipped room kitchenettes
- ✓Clean and usable indoor pool
Common Complaints
- ✗Occasional noise from other guests
- ✗Breakfast timing limitations
- ✗Minor housekeeping delays
- ✗Room size for larger groups