Holiday Inn Express & Suites Pullman — Crowd Review
Summary
The Holiday Inn Express & Suites Pullman, located at 1190 SE Bishop Blvd, has historically been well-regarded by guests for its proximity to Washington State University and local attractions. Reviewers frequently highlighted the cleanliness of the rooms, the comfort of the bedding, and the helpfulness of the staff. Amenities such as the indoor pool, jacuzzi, and complimentary breakfast were also noted as positive aspects of the guest experience. However, the property has been subject to reports indicating it is now permanently closed or has transitioned to a different brand, such as the Hampton Inn, which currently operates at the same address. While historical reviews reflect a positive sentiment with an average rating around 4.5 stars, potential guests should be aware of the conflicting information regarding the property's current operational status. Past guests occasionally noted minor maintenance concerns, such as limited towel storage in bathrooms and a desire for more electric vehicle charging stations, but these did not significantly detract from the overall favorable reputation the hotel maintained while in operation.
What Guests Love
- ✓Convenient location near WSU
- ✓Clean and comfortable rooms
- ✓Friendly and helpful staff
- ✓Good bed comfort
- ✓Indoor pool and jacuzzi
- ✓Complimentary breakfast provided
Common Complaints
- ✗Reports of permanent closure
- ✗Inconsistent breakfast quality
- ✗Limited electric vehicle charging
- ✗Occasional maintenance issues
- ✗Insufficient bathroom towel storage