Holiday Inn Express & Suites Seattle-Kent — Crowd Review
Summary
The Holiday Inn Express & Suites Kent - University Area (located in Kent, Ohio) consistently receives positive feedback from guests. Travelers frequently highlight the hotel's cleanliness, noting that both rooms and public areas are well-maintained. The staff is widely praised for being friendly, accommodating, and helpful, which contributes significantly to the positive guest experience. Its location is a major draw, particularly for those visiting Kent State University or requiring easy access to I-76. Amenities such as the reliable WiFi and the complimentary breakfast are appreciated, though feedback on the breakfast is mixed; while many enjoy the hot options, some guests feel the selection is limited or that the dining area becomes crowded during peak times. While the indoor pool is a popular feature, some guests have expressed disappointment during periods when it was closed for maintenance. Overall, the property is viewed as a comfortable, modern, and convenient choice for both business and leisure travelers in the region. Please note that the address provided in the prompt (25101 74th Ave S, Kent, WA) corresponds to a different region; all available reviews for this specific brand and name refer to the property in Kent, Ohio.
What Guests Love
- ✓Helpful and friendly staff
- ✓Clean and well-maintained rooms
- ✓Convenient location near university
- ✓Reliable and fast WiFi
- ✓Complimentary breakfast buffet
- ✓Easy access to highway
Common Complaints
- ✗Limited breakfast variety
- ✗Breakfast area can be crowded
- ✗Occasional pool maintenance closures
- ✗Isolated reports of room issues