Holiday Inn Express & Suites Sumner — Crowd Review
Summary
The Holiday Inn Express & Suites Sumner receives consistently positive feedback from guests, maintaining a strong reputation for comfort and service. Visitors frequently highlight the high quality and variety of the complimentary breakfast buffet as a standout feature. The staff is widely praised for being friendly, professional, and welcoming, which contributes significantly to the overall positive guest experience. The hotel is noted for its cleanliness, with many reviewers describing the rooms as well-maintained and comfortable, featuring quality bedding. Its location is another major advantage, offering convenient access to local attractions like the Puyallup Fairgrounds and Wild Waves Theme Park, while remaining surprisingly quiet despite being situated near a major highway. While the vast majority of feedback is favorable, some guests have noted minor inconveniences such as slow elevators, limited parking, or occasional noise disturbances from neighboring rooms. Overall, the property is viewed as a reliable, high-value choice for travelers in the Sumner and Puyallup area, with many guests expressing satisfaction with the facilities, including the indoor pool and hot tub.
What Guests Love
- ✓Friendly and helpful staff
- ✓High quality breakfast buffet
- ✓Clean and spacious rooms
- ✓Convenient highway access
- ✓Comfortable beds and pillows
- ✓Well-maintained indoor pool
- ✓Quiet despite highway proximity
Common Complaints
- ✗Occasional noise from neighbors
- ✗Slow elevator service
- ✗Limited parking availability