Crowd Review

Holiday Inn Express & Suites Tacoma South — Crowd Review

Tacoma, Southwest
Positive Sentiment
4.0 / 5
Updated 2026-10-17

Summary

The Holiday Inn Express & Suites Tacoma South (often identified in listings as the Lakewood location) generally receives positive feedback from guests. Visitors frequently highlight the professionalism and friendliness of the staff, the cleanliness of the accommodations, and the convenience of the location for travelers, particularly those needing easy access to the freeway. The complimentary breakfast is a recurring highlight, though some guests have noted occasional issues with food restocking during peak hours. While the majority of reviews are favorable, some guests have reported noise disturbances due to the hotel's proximity to the highway. Additionally, there are mixed reports regarding the maintenance of amenities like the indoor pool and hot tub, with some travelers expressing disappointment when these facilities were unavailable. Overall, the property is viewed as a reliable, standard choice for both business and leisure travelers in the Tacoma/Lakewood area, offering consistent value and essential amenities.

What Guests Love

  • ✓Friendly and helpful staff
  • ✓Clean and comfortable rooms
  • ✓Complimentary breakfast buffet
  • ✓Convenient freeway access
  • ✓Spacious suite options
  • ✓Reliable high-speed WiFi

Common Complaints

  • ✗Noise from nearby freeway
  • ✗Inconsistent breakfast restocking
  • ✗Pool and hot tub maintenance
  • ✗Occasional air conditioning issues

Key Themes

Customer Service
Cleanliness
Breakfast Quality
Location Convenience

Review Sources

Holiday Inn Express & Suites Tacoma South - Lakewood - Hotel Reviews & Photos
Yelp
TripAdvisor
KAYAK
Expedia
Google Travel
This crowd review is AI-compiled from publicly available sources and summarizes the general sentiment of guests across the web. Individual experiences may vary.
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