Holiday Inn Express & Suites Walla Walla — Crowd Review
Summary
The Holiday Inn Express & Suites in Walla Walla, Washington, generally receives positive feedback from guests, maintaining a solid reputation for comfort and service. Visitors frequently highlight the staff as a standout feature, often describing them as exceptionally friendly, professional, and helpful. The hotel is consistently praised for its cleanliness, with many guests noting that the rooms are well-maintained, spacious, and equipped with comfortable beds. The complimentary breakfast is another recurring highlight, frequently cited as a positive aspect of the stay. Amenities such as the indoor pool, hot tub, and the outdoor patio area with gas fire pits are appreciated by families and travelers looking to relax. While the majority of reviews are favorable, some guests have noted that the property is beginning to show its age, with a few mentions of the facility feeling slightly worn. Additionally, while the location is considered convenient for accessing highways and wineries, some guests noted that walking to the heart of downtown can take a significant amount of time. Overall, the hotel is viewed as a reliable, comfortable, and well-managed choice for both business and leisure travelers visiting the Walla Walla area.
What Guests Love
- ✓Exceptionally friendly and helpful staff
- ✓Clean and comfortable rooms
- ✓Enjoyable complimentary breakfast
- ✓Convenient location near downtown
- ✓Nice pool and hot tub
- ✓Pet-friendly accommodations
- ✓Outdoor patio with fire pits
Common Complaints
- ✗Property feels old and used
- ✗Occasional noise issues
- ✗Distance to downtown walking
- ✗Limited dining options on-site