Holiday Inn Express Tacoma South - Lakewood — Crowd Review
Summary
The Holiday Inn Express & Suites Tacoma South - Lakewood generally receives positive feedback from guests, maintaining a strong reputation for cleanliness, service, and convenience. Travelers frequently highlight the staff as a major asset, noting their professionalism and friendliness. The complimentary breakfast is another consistent highlight, with many guests praising the variety and quality of the food provided. The hotel's location is highly regarded for its accessibility, being situated just off the I-5 freeway, which makes it a convenient hub for both business travelers and families. While the majority of reviews are favorable, some guests have noted that the surrounding area can feel a bit rough and that noise from the nearby highway can be an issue for light sleepers; however, the hotel attempts to mitigate this by providing sound machines and earplugs. Overall, guests find the property to be a reliable and comfortable choice that meets the standard expectations for the brand, with many expressing a willingness to stay there again.
What Guests Love
- ✓Friendly and professional staff
- ✓Excellent complimentary breakfast
- ✓Clean and comfortable rooms
- ✓Convenient highway access
- ✓Good fitness center facilities
- ✓Helpful and attentive service
Common Complaints
- ✗Potential for exterior noise
- ✗Rough surrounding neighborhood
- ✗Some rooms feel dated