Holiday Inn Express Vancouver Mall — Crowd Review
Summary
The Holiday Inn Express & Suites Vancouver Mall/Portland Area generally receives positive feedback from guests, maintaining an average rating of approximately 4.3 out of 5 stars across multiple platforms. Visitors frequently highlight the hotel's convenient location near the Vancouver Mall and its accessibility to major routes, making it a practical choice for both business and leisure travelers. Guests consistently praise the complimentary breakfast buffet, the cleanliness of the facilities, and the helpfulness of the staff. The property is often described as being situated in a quiet, pleasant area. While the majority of reviews are favorable, some guests have noted that the building shows signs of age, specifically mentioning slow elevators and a need for room updates. A few isolated reports regarding mattress comfort have also been mentioned. Overall, the hotel is viewed as a reliable, good-value option for those visiting the Vancouver, Washington area.
What Guests Love
- ✓Complimentary breakfast buffet
- ✓Convenient location near mall
- ✓Friendly and attentive staff
- ✓Clean rooms and property
- ✓Quiet residential setting
- ✓Indoor pool and hot tub
- ✓Ample parking available
Common Complaints
- ✗Slow elevator service
- ✗Some rooms feel dated
- ✗Beds reported as saggy
- ✗Limited walking access to dining