Holiday Inn Spokane Airport — Crowd Review
Summary
The Holiday Inn Express Spokane Airport generally receives positive feedback from guests, maintaining an average rating of approximately 4.1 out of 5 stars across various platforms. Guests frequently highlight the hotel's convenience, specifically praising the complimentary airport shuttle service and its proximity to Spokane International Airport. The staff is consistently described as friendly, helpful, and efficient during the check-in and check-out processes. Many reviewers express satisfaction with the cleanliness of the rooms and the quality of the complimentary breakfast provided. While the majority of experiences are positive, some guests have reported issues related to property maintenance, such as pool or hot tub malfunctions, and occasional noise disturbances. There have also been isolated reports regarding renovation-related inconveniences and minor administrative issues like billing or booking errors. Despite these occasional drawbacks, the hotel is widely recommended by travelers for its value, comfort, and strategic location for those flying in or out of the region.
What Guests Love
- ✓Convenient airport shuttle service
- ✓Friendly and helpful staff
- ✓Clean and fresh rooms
- ✓Delicious complimentary breakfast
- ✓Ample free parking
- ✓Great location for travelers
Common Complaints
- ✗Occasional maintenance and facility issues
- ✗Noise in certain rooms
- ✗Pool and hot tub concerns
- ✗Potential for renovation-related disruptions
- ✗Occasional billing or booking issues