Red Lion Hotel Columbia Center — Crowd Review
Summary
The Red Lion Hotel Kennewick Columbia Center receives mixed feedback from guests, resulting in an average rating of approximately 3.3 out of 5 stars. Travelers frequently highlight the hotel's excellent location, noting its proximity to the Columbia Center mall, the Three Rivers Convention Center, and various local dining options. Many guests express appreciation for the friendly and helpful front desk staff, as well as the cleanliness of the rooms and the convenience of pet-friendly amenities. However, a recurring theme in guest reviews is that the property is aging and feels outdated. Several visitors have reported maintenance issues and worn facilities, which detract from the overall experience. While some guests find the hotel to be a decent, straightforward choice for a business trip or a short stay, others have noted concerns regarding noise levels and the general condition of the building. Despite these criticisms, the hotel remains a popular choice for those prioritizing location and basic amenities like free Wi-Fi, parking, and an on-site pool.
What Guests Love
- ✓Convenient central location
- ✓Helpful and friendly staff
- ✓Clean guest rooms
- ✓Pet friendly policy
- ✓Spacious accommodations
- ✓Enjoyable outdoor swimming pool
Common Complaints
- ✗Property feels outdated
- ✗Worn facilities and maintenance issues
- ✗Potential for noise disturbances
- ✗Inconsistent room quality