
Red Lion Inn and Suites Kent — Crowd Review
Summary
Guest feedback for the Red Lion Inn & Suites in Kent, Washington, is notably mixed, resulting in an average rating of approximately 3.1 out of 5 stars across major travel platforms. Many guests appreciate the property's convenient location, which provides easy access to local attractions like the Kent Station, Emerald Downs, and the Seattle-Tacoma area. The inclusion of amenities such as an indoor pool, hot tub, sauna, and a 24-hour gym is frequently highlighted as a positive aspect for travelers seeking a practical home base. However, the guest experience is often tempered by concerns regarding the physical condition of the hotel. Multiple reviews mention issues with room maintenance, such as broken fixtures or worn flooring, and some guests have expressed dissatisfaction with the level of cleanliness. Service experiences are inconsistent; while some visitors find the staff helpful, others have reported challenges during check-in or with housekeeping services. Additionally, potential guests should be aware of specific policies, such as a required cash deposit for those not using credit cards. Overall, the property is viewed as a functional, budget-friendly option for those prioritizing location and basic amenities over luxury or modern updates.
What Guests Love
- ✓Convenient central location
- ✓Indoor swimming pool
- ✓On-site fitness center
- ✓Free parking available
- ✓Pet friendly policy
- ✓Spacious room sizes
Common Complaints
- ✗Reports of poor cleanliness
- ✗Maintenance issues in rooms
- ✗Inconsistent staff service
- ✗High cash deposit required
- ✗Dated facility conditions