Red Lion River Inn Spokane — Crowd Review
Summary
The Red Lion River Inn in Spokane, Washington, presents a mixed experience for guests. Recent feedback highlights that the property has undergone renovations, with many guests praising the updated, clean, and well-decorated rooms, as well as the appealing walk-in showers. The hotel's location along the Spokane River is frequently cited as a major benefit, particularly for those who enjoy nature. Guests have also noted the presence of helpful staff in the bar area and the convenience of having ample parking. However, the guest experience is not without challenges. Some visitors have reported issues with missing standard amenities, such as hair dryers, and have expressed frustration regarding difficulty in reaching staff via telephone. While some guests find the environment welcoming and quiet, others have noted that noise can be a factor depending on the building location. It is important to note that some online sources indicate the property may have undergone operational changes or closures, and reviews for the broader Red Lion brand occasionally include negative experiences related to cleanliness and customer service at other locations, which should be distinguished from the specific feedback for this Spokane site. Overall, guests who had positive stays appreciated the modern updates and the scenic setting, while those with negative experiences pointed to service gaps and maintenance inconsistencies.
What Guests Love
- ✓Remodeled and updated rooms
- ✓Nice walk-in showers
- ✓Welcoming and clean atmosphere
- ✓Helpful bar staff
- ✓Convenient riverfront location
- ✓Ample parking available
Common Complaints
- ✗Missing standard room amenities
- ✗Difficulty reaching staff by phone
- ✗Potential for noise issues
- ✗Inconsistent housekeeping quality