Red Robin Bellevue — Crowd Review
Summary
The Red Robin location in Bellevue, specifically the branch at 3909 Factoria Blvd SE, receives mixed feedback from guests and former employees. Customer reviews on platforms like Yelp and TripAdvisor reflect a polarized experience; while some patrons appreciate the friendly service and the variety of the burger menu, others report significant frustrations regarding long wait times and inconsistent service quality. The restaurant is often viewed as a convenient, family-friendly option for those shopping in the Factoria area, but negative reports regarding facility maintenance, such as restroom cleanliness, and occasional lapses in service efficiency detract from the overall dining experience. Employee feedback from Glassdoor further highlights internal challenges, including high staff turnover, understaffing in the kitchen, and concerns regarding the workplace culture. With an average rating hovering around 2.5 stars across major review platforms, the establishment is frequently described as a 'safe' but inconsistent choice. It is important to note that the address provided in the user request (1500 145th Pl SE) does not appear to correspond to an active Red Robin location in the provided search results, which primarily focus on the Factoria Blvd SE site and other regional branches. Guests are encouraged to verify the specific location before visiting, as some regional branches have been reported as closed.
What Guests Love
- ✓Friendly and efficient staff
- ✓Good for families
- ✓Creative burger menu
- ✓Convenient mall location
- ✓Good starter job experience
Common Complaints
- ✗Inconsistent service quality
- ✗Understaffed kitchen operations
- ✗Long wait times
- ✗Poor facility cleanliness
- ✗High employee turnover