Red Robin Factoria — Crowd Review
Summary
The Red Robin located at Factoria Mall in Bellevue, Washington, receives mixed feedback from guests. With an average rating of approximately 2.5 stars on major review platforms like Yelp, the restaurant is generally viewed as a standard, casual dining option suitable for families. Guests frequently highlight the chain's signature offerings, such as the variety of gourmet burgers and the popular 'bottomless' steak fries, as primary reasons for visiting. Many reviewers appreciate the convenience of its location within the Factoria Mall, noting that it provides a reliable spot for a quick meal after shopping or local activities. However, the overall experience is often described as inconsistent. Some patrons report positive, efficient service and a welcoming environment, while others express dissatisfaction with service speed and the quality of food preparation. Additionally, some guests mention that the surrounding mall environment feels quiet or 'dead,' which can impact the overall atmosphere of the dining experience. Despite these mixed reviews, the restaurant maintains a loyal customer base and continues to be a staple for those seeking familiar American comfort food in the area.
What Guests Love
- ✓Bottomless steak fries
- ✓Variety of gourmet burgers
- ✓Family friendly atmosphere
- ✓Convenient mall location
- ✓Affordable meal deals
- ✓Quick seating availability
Common Complaints
- ✗Inconsistent service quality
- ✗Dated mall environment
- ✗Mixed food preparation quality
- ✗Long wait times occasionally